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Support Requests If you need technical assistance with any of our site features (Topsites Japan, Japan Banner Exchange etc) please post your requests here!

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Old Mar 6, 2004, 03:41   #1
DarkBlaze
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My account hasn't been approved

Hi,

I registered my account about 5 days ago and I havn't been approved yet. Your Banner Adds are showing on my site and the statistic works.

I made a Ticket in your Helpdesk but when I tried to send it, it gave me an error message about the config file.

Could you please verify my account to see if there is something wrong.

Thank You

Eric A.
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Website: www.fenixentertainment.com
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Old Mar 7, 2004, 23:36   #2
racoondog5 1
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me too

I signed up too, several days ago, but I can't seem to view any threads when I'm logged in. I was able to post this by logging out.
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Old Mar 8, 2004, 04:05   #3
Twisted
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Actually, Darkblaze was talking about the Banner Exchange. It's something Thomas or Maciamo has to look into. Banner-accounts have to be approved manually so it could take some time

As for Racoondog5 1's problem. Was OS / Browser are you running? Make sure you have cookies enabled and try to clear your cache before logging in. That might help in some cases.

Good luck.
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Old Mar 8, 2004, 14:14   #4
thomas
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Sorry about the delay, the accounts in question have been approved. FYI, the banner exchange will be moved to jref.com very soon, so all members will be required to update their banner codes.

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Old Mar 8, 2004, 14:31   #5
DarkBlaze
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Hi Thomas,

I did receive your email saying that my account as been approved but when I check my account it say's:

This account is disabled (not approved) by admin.

And my banner isn't showing anywhere, could you please check.

Thank you

Eric
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website: www.fenixentertainment.com
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Old Mar 8, 2004, 14:46   #6
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It appears as if you have not uploaded any banner graphic. We can only enable accounts with banners attached. If you experience any problems uploading your graphic, please report them.

Again, my apologies for the delay.
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Old Mar 9, 2004, 02:48   #7
DarkBlaze
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Ok sorry about that, I thought it was either the URL or Uploading the image file.

Well It's done now, I just need to be approved.

Thank You for evrything Thomas.

Eric
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Old Mar 9, 2004, 13:30   #8
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Approved. Thanks for your patience.
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Old Mar 20, 2004, 21:29   #9
racoondog 51
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Unhappy It still isn't working

I tried the suggestions. I cleared my cache and logged in using both IE and Mozilla. I think the problem is that my permissions are all off for some reason. Can I ask an administrator to check? I can view the forum as a guest, but not when I log in. This is my user name:

racoondog51

This is the message I get when I try to look at any pages (including my control panel):

"racoondog51, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation. "
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Old Mar 20, 2004, 21:36   #10
jeisan
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have you activated your account via email yet racoondog?
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