Hi fellow members of JRF. By way of introduction, my name is Jeff and I live in London. I used to live in Japan many years ago , but moved back to the UK in 1984. I am now semi-retired, but until last year worked at JTB UK office for over 30years, the last 8 as General Manager of their Outbound Dept. Since going into semi retirement, I have been working on a new business venture involving Japan which I hope to launch in the late spring or early summer. The project is an online booking system specifically focusing on Japanese traditional-style accommodation (Ryokan to those who are familiar with the Japanese language). The booking engine is unique in that it translates the details from English to Japanese and transmits the enquiry by any one of more of the following - phone fax, email and SMS. This ensures that no details are 'Lost in translation' and hopefully will be help ryokans that don't have English-speaking staff to handle requests from overseas and also encourage foreign visitors to stay in traditional style accommodation while in Japan. Does anyone have any personal experience in not being able to book accommodation at a ryokan because of language difficulties?